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Outlook

Outlook  Basic Course

  1. Getting Started
  2. Outlook Interface: Panes & Folders
  3. Outlook Today: Keep track of your schedule &Tasks for today- Customize
  4. Getting Help
  5. E-mail
  6. Reading mail Messages: Inbox Preview & read messages- E-mail Icons
  7. Creating and Sending E-mail messages- Automation Features
  8. Working with messages: Reply, forward, delete & restore messages
  9. Attachments: open, read, forward, save
  10. E-mail Management
  11. Message options: Sensitivity, Imp., delivery, receipt & Flagging
  12. Junk e-mail: blocked & Safe senders
  13. Search Folders: Create & Use
  14. Printing Messages: Set Up options
  15. Contact Management
  16. Working with contacts: Add, modify, attach items & organize
  17. Electronic business cards
  18. Contact Groups: create & modify groups- Contact Views
  19. The People Pane: To view contact details – OSC
  20. Tasks
  21. Working with tasks: create, edit, delete- Single & Recurring
  22. Categorize & view tasks – Convert mail to task
  23. Managing Tasks: assign, accept & decline, send Status report
  24. Appointment and Events
  25. Creating and sending Appointments: single & recurrent
  26. Modifying appointments: modify, delete & restore
  27. Events: one time & recurring
  28. Calendar Views: Add Holidays & time zones

Outlook Intermediate Course

  1. Meeting Requests and responses
  2. Meetings: create and send meeting requests- accept, decline & propose
  3. Managing meetings; reserve resources, update & cancel meetings.Customizing Outlook
  4. Customize the Ribbon & QAT
  5. Quick Steps
  6. The Navigation Pane
  7. Address Books
  8. Customizing Messages
  9. Message Appearance
  10. Creating & using signatures
  11. Voting Buttons
  12. Out of Office Messages
  13. Organizing Items
  14. Searching
  15. Using Filters
  16. Categorizing Items
  17. Working with Folders
  18. Automating Tasks
  19. Managing Stationery
  20. Organizing Mail
  21. Organizing the Inbox folder
  22. Setting Rules

Outlook Advanced Course

  1.  Explore the User Interface
  2. Backstage View
  3. Ribbon Overview
  4. Mini Toolbar
  5. Status Bar
  6. Shortcut Key Tips
  7. Contextual Tabs
  8. Advanced Organizational Tools
  9. Create, Delete, Rename and Manage Outlook Folders
  10. Move Messages to Folders
  11. Use and Create Quick Steps
  12. Use the Rules and Alerts Wizard
  13. Create an Out of Office Message
  14. Configure Junk Email Options
  15. Create, Customize and Use Search Folders
  16. Use Instant Search
  17. Advanced Email Features
  18. Use the Format Text Ribbon
  19. Use the Insert Ribbon
  20. Set Mail Advanced Mail Options
  21. Create and Use a Signature
  22. Recall and Delay Messages
  23. Use Voting Buttons
  24. Conversation View
  25. Clean Up Conversations
  26. Advanced Contact Features
  27. Use People Pane
  28. Set-up and Use the Social Connector
  29. Customize Business Cards
  30. Assign a Task to a Contact
  31. Map the Geographical Location of a Contact
  32. Forward a Contact
  33. Sort and Filter Contacts
  34. Set Contact Options
  35. Use Contacts for a Mail Merge
  36. Link Items to a Contact
  37. Advanced Calendar Options
  38. Customize the Calendar Screen
  39. Add Holidays and Time Zones
  40. Use and Customize Categories
  41. Create a Recurring Appointment
  42. Use the Schedule View
  43. Schedule and Request Meetings
  44. Use Calendar Overlay
  45. Create Calendar Groups
  46. Share a Calendar
  47. Advanced Task Options
  48. Assign Tasks
  49. Track Assigned Tasks
  50. Request a Status Report for Tasks
  51. Data Management
  52. Use Archive Folders
  53. Manual and Auto Archive
  54. Import and Export Information
  55. Set Outlook Options
  56. Use RSS Feeds
  57. Use Outlook Forms
  58. Create a User Template / Stationery
  59. Create a Custom Form
  60. Track Journal Entries and Contact Activities