Prerequisites:
To ensure your success, we recommend you first take the following course (or have equivalent knowledge): Outlook Intermediate Level.
Course Overview
Clients work with a wide range of features and options and in so doing, understand why Outlook is a leading personal management system.
Advanced Outlook Topics
- Explore the User Interface
- Backstage View
- Ribbon Overview
- Mini Toolbar
- Status Bar
- Shortcut Key Tips
- Contextual Tabs
- Advanced Organizational Tools
- Create, Delete, Rename and Manage Outlook Folders
- Move Messages to Folders
- Use and Create Quick Steps
- Use the Rules and Alerts Wizard
- Create an Out of Office Message
- Configure Junk Email Options
- Create, Customize and Use Search Folders
- Use Instant Search
- Advanced Email Features
- Use the Format Text Ribbon
- Use the Insert Ribbon
- Set Mail Advanced Mail Options
- Create and Use a Signature
- Recall and Delay Messages
- Use Voting Buttons
- Conversation View
- Clean Up Conversations
- Advanced Contact Features
- Use People Pane
- Set-up and Use the Social Connector
- Customize Business Cards
- Assign a Task to a Contact
- Map the Geographical Location of a Contact
- Forward a Contact
- Sort and Filter Contacts
- Set Contact Options
- Use Contacts for a Mail Merge
- Link Items to a Contact
- Advanced Calendar Options
- Customize the Calendar Screen
- Add Holidays and Time Zones
- Use and Customize Categories
- Create a Recurring Appointment
- Use the Schedule View
- Schedule and Request Meetings
- Use Calendar Overlay
- Create Calendar Groups
- Share a Calendar
- Advanced Task Options
- Assign Tasks
- Track Assigned Tasks
- Request a Status Report for Tasks
- Data Management
- Use Archive Folders
- Manual and Auto Archive
- Import and Export Information
- Set Outlook Options
- Use RSS Feeds
- Use Outlook Forms
- Create a User Template / Stationery
- Create a Custom Form
- Track Journal Entries and Contact Activities