To ensure your success, we recommend you first take the following course (or have equivalent knowledge): Outlook Basic Level.

Course Overview

n this course, students will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files as well as share and delegate access to your workspaces.

Outlook Intermediate Topics

  1. Meeting Requests and responses
  2. Meetings: create and send meeting requests- accept, decline & propose
  3. Managing meetings; reserve resources, update & cancel meetings.
  4. CustomizingOutlook
  5. Customize the Ribbon & QAT
  6. QuickSteps
  7. TheNavigationPane
  8. AddressBooks
  9. CustomizingMessages
  10. Message Appearance
  11. Creating & using signatures
  12. Voting Buttons
  13. Out of Office Messages
  14. Organizing Items
  15. Searching
  16. Using Filters
  17. Categorizing Items
  18. Working with Folders
  19. Automating Tasks
  20. Managing Stationery
  21. Organizing Mail
  22. Organizing the Inbox folder
  23. Setting Rules
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Two Books( Excel Pivot Tables - Dynamic Charts) and The Magical Shortcuts Quick Reference Card Showing 78  easy to remember Shortcuts.